GENERAL FAQs
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VaxPro provides onsite health services for workplaces, campuses, and organizations, including flu vaccination clinics, COVID-19 vaccination clinics, TB testing, and biometric screenings. VaxPro works with each organization to design a clinic model that fits their population, timeline, and operational needs.
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Our Co-founders, pharmacists Jay and Steve, opened VaxPro in 2006. Originally, they primarily focused on flu shot clinics in the Milwaukee area. Now, VaxPro offers vaccination and testing services to our customers throughout the United States.
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Our nurses are experienced RNs and LPNs and have come to VaxPro with varied backgrounds working in hospitals, emergency rooms, public health, primary care physician offices, and the military.
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Yes, VaxPro does have a medical advisor who oversees all of our medical protocols.
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Payment options vary by service type and clinic design. For flu and COVID vaccination clinics, VaxPro may bill insurance for covered participants or invoice the organization for non-covered participants, depending on the selected program.
For biometric screenings, TB testing, and other onsite services, VaxPro will work with your organization to determine the appropriate billing structure.
VaxPro can directly bill insurance for covered clinic participants. VaxPro can bill the following insurances: Anthem, Arise, Blue Cross Blue Shield, Dean Health Plan, GHC, Health Partners, Humana, Medicare Part B, Prevea360, Quartz, Security Health Plan, Tricare, UMR, United Healthcare, WPS, and other health plans.
VaxPro will invoice company for non-covered participants.
Patients may pay by credit card if the company elects to have non-covered pay for their vaccination.
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It is always best to dress comfortably and wear loose fitting clothing the day of the clinic. Preferably short sleeves. VaxPro will provide privacy screens for your clinic if requested.
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Many of VaxPro’s customers invite their spouses and children (6 years of age and above) to the flu shot clinics. Check with your organization’s event administrator.
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All VaxPro staff and systems comply with the Health Insurance Portability and Accountability Act (HIPAA) to protect all patient information.
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Yes. VaxPro will set up online registration for your employees. We will send the customer representative at your business a link to share with employees. It’s simple to register for a clinic and easy to change the time of appointments. Customer representatives will be able to monitor registration along with the VaxPro logistics team. Most importantly, VaxPro will send email and text reminders to your employees. This has been shown over the last few years to boost participation.
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Yes. You can Go Green with VaxPro. VaxPro's online registration system includes an electronic consent form for patients to fill out prior to the clinic. Same day "drop ins" at the clinic can use their Smartphone or a VaxPro tablet to register. Even better, this paperless system enables VaxPro's data management team to rapidly process your company’s patient records and upon request create rosters. Having the patient record in electronic form also enables rapid upload to your state’s Immunization Registry.
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Yes. Using VaxPro’s online registration system for their flu shot clinics, patients will automatically be signed up for email and text reminders the day before their clinic. It’s a simple, intuitive system that has successfully been used by our customers the past few years.
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Since our nurses are RNs and LPNs, they are well-trained to treat any patient having a reaction to our services. If the reaction is severe, they are instructed to call 911 and can administer epinephrine if needed. After our hundreds of clinics and tens of thousands of patients over the years, we are happy to report minor reactions in only a few patients and these reactions might be expected from a flu shot, like muscle soreness or maybe a slight rash.
FLU VACCINE FAQs
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Seasonal influenza is a respiratory ailment occurring after infection with the influenza virus. It is often called the “flu” but should not be confused with the stomach “flu” for which there is presently no remedy. The respiratory flu is easily spread through the air and can be deadly if not treated properly. The best way to avoid the flu is to receive your annual flu shot and to maintain proper hygiene, especially during the flu season that peaks during December-February.
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Anyone ages 6 months and above who would like to reduce the likelihood of becoming ill from the flu should get vaccinated. Young children (under 5) and the elderly are particularly at risk for flu complications. If you regularly interact with people in these age groups, a flu vaccine is highly recommended.
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The best time to receive an annual vaccination is between September to November. This will enable your immune system to build resistance to fight off the influenza virus by December-February, which is the peak time that the CDC reports the highest incidence of the flu.
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VaxPro administers the standard trivalent flu vaccine and a vaccine designed for people 65+. The trivalent vaccine is composed of antigens from three strains of influenza that are selected by the CDC each year. The vaccine for people 65+ is formulated in an adjuvant making it more potent than the standard trivalent vaccine. This vaccine works by eliciting a stronger immune reaction, thereby offering more protection. It is intended for people 65 years or older, who may have a weaker immune system thereby requiring an extra boost.
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The flu vaccine that VaxPro administers is made with inactivated virus, therefore by itself it cannot make you sick. However, some people do experience side-effects such as muscle aches, headaches and low-grade fever. Some people do get the flu around the time of their annual flu shot. But that is mere coincidence and they were probably infected with influenza before they received their flu shot. It takes two weeks for the average person to build substantial immunity to influenza. Therefore, VaxPro advises that people, especially seniors and high-risk patients, receive their flu shot vaccination as early as possible, preferably in mid-September.
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The protection offered by the influenza vaccine varies each year and it is sometimes correlated with the strains chosen for the vaccine by the CDC. Typically, there is 30-60% protection offered by the vaccine. However, it was recently shown the severity of the flu in those people who were vaccinated is much less than people who were not vaccinated. So, there is great benefit for a person to have an annual vaccination even if the strains are not perfectly matched.
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The flu virus is very contagious and a sick co-worker or student can easily spread the virus to everyone in the office or classroom. This is especially important in manufacturing environments when an entire assembly line could be shut down due to illness, or university settings where professor and student absences can lead to class cancellations. The best way to keep employees, students, and faculty healthy is for everyone to have an annual flu shot. The same is true for your family; to keep your family healthy, all family members should be vaccinated for the flu.
COVID-19 VACCINE FAQs
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VaxPro provides onsite COVID-19 vaccination clinics for workplaces, campuses, senior living communities, healthcare facilities, government agencies, colleges, universities, and other organizations. VaxPro can support primary doses, boosters, and updated vaccine formulations based on current CDC guidance, vaccine availability, and the needs of your organization.
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An onsite COVID-19 vaccination clinic makes it easier for employees, students, faculty, residents, or community members to stay protected without having to schedule an outside appointment. VaxPro handles the clinic setup, registration, staffing, vaccination process, and reporting so your organization can offer a convenient, professionally managed clinic with minimal disruption.
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COVID-19 vaccination recommendations may vary based on age, health status, vaccination history, and current CDC guidance. CDC currently recommends the 2025–2026 COVID-19 vaccine for people ages 6 months and older based on individual-based decision-making. Vaccination is especially important for people ages 65 and older, people at higher risk for severe COVID-19, and people who have never received a COVID-19 vaccine.
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Yes. COVID-19 vaccines are updated to help provide protection against currently circulating strains. VaxPro offers updated formulations based on CDC guidance and vaccine availability. The specific vaccine available for a clinic may vary by timing, supply, and the population being served.
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Yes. VaxPro can support COVID-19 boosters and updated vaccine formulations based on CDC guidance. The recommended vaccine and number of doses may vary based on age, vaccination history, and immune status.
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Yes. Many organizations choose to coordinate COVID-19 vaccination clinics with flu shot clinics or other onsite wellness services. VaxPro can help determine the best clinic format, schedule, and registration process based on your organization’s goals, expected participation, and vaccine availability.
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CDC guidance notes that people who recently had COVID-19 may consider delaying vaccination for 3 months after symptoms started, or after a positive test if they had no symptoms. Some people may choose to get vaccinated sooner depending on personal risk, household risk, or local COVID-19 activity. Participants with questions should consult their healthcare provider.
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Yes. VaxPro’s COVID-19 vaccination program accepts insurance. Coverage may vary by participant, insurance plan, vaccine type, and clinic design. VaxPro can also work with organizations to determine the appropriate billing structure for covered and non-covered participants.
TB TESTING FAQs
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Tuberculosis (TB) is a contagious disease caused by Mycobacterium tuberculosis that primarily affects the lungs. It is spread through the air of infected people by coughing, sneezing or even talking. There are medications to treat TB and if not treated the disease could be fatal.
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Symptoms of TB can be a productive and chronic cough, hemoptysis, unexplained weight loss, fever, chills, persistent shortness of breath, unexplained fatigue, and chest pain.
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VaxPro offers two different TB screening tests at each clinic. The first is a tuberculin skin test (called the TST or Mantoux) which is administered just below the skin. The test relies on a person’s immune response to the injected purified protein derivative (PPD) solution and requires a second clinic day to read the results (after 48 hours). The second TB test that VaxPro offers is a blood test called the Quantiferon-TB Gold Plus. This test is considered more accurate than the skin test and can detect both latent and chronic TB infections.
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TB is very contagious. For employees working in a healthcare environment, it is important to have a screening test in place and to have follow up testing/treatment for anybody who tests positive.
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No. People with BCG vaccinations can have a false-positive TB skin test. Therefore, a TB blood test is preferred using the Quantiferon-TB Gold Plus.
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Latent TB is a condition where people have been infected with Mycobacterium tuberculosis but the disease is in a dormant, non-contagious stage.
BIOMETRIC SCREENING FAQs
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A biometric screening is a health screening that measures key health indicators such as blood pressure, height, weight, BMI, waist circumference, glucose, HbA1c, cholesterol, and triglycerides. These screenings help employees, students, faculty, and staff better understand their current health and identify potential risks early.
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VaxPro offers flexible onsite biometric screening options, including a fingerstick screening package with same-day results and a more comprehensive fingerstick plus venipuncture package with lab-based results typically available within about one week. VaxPro can help design the right program based on your population, timeline, and reporting needs.
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The fingerstick screening package may include blood pressure, height, weight, BMI, waist circumference, glucose testing, HbA1c, and a capillary lipid panel measuring total cholesterol, HDL, LDL, and triglycerides. This option is designed to provide convenient onsite testing with same-day results.
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The fingerstick plus venipuncture package may include blood pressure, height, weight, BMI, waist circumference, glucose testing, HbA1c, a lipid panel, and a Comprehensive Metabolic Panel, also known as a CMP. This option provides more comprehensive lab-based results, typically available within about one week.
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Some biometric screening options can be completed fasting or non-fasting. VaxPro will work with your organization to determine the appropriate testing approach and will provide instructions for participants before the clinic.
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Most biometric screening appointments are quick and can be completed in just a few minutes, depending on the type of screening being performed and the number of measurements included in the program.
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VaxPro provides licensed, onsite clinical staff and full-service setup for biometric screening clinics. VaxPro’s team manages staffing, testing, logistics, and clinic flow so the experience is simple for both the organization and participants.
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Results are delivered securely. VaxPro’s biometric screening program includes secure reporting through Quest Diagnostics, with results and insights made available to participants within days depending on the selected screening package.
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Yes. Participant health information is protected. VaxPro staff follow HIPAA guidelines to protect patient information, and biometric screening results are delivered through secure reporting channels.
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Individual results are provided securely to the participant. Employers or organizations may receive aggregate reporting when appropriate, but individual health information is protected and handled in accordance with applicable privacy guidelines.
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Yes. Many organizations choose to offer biometric screenings as part of a broader onsite wellness event. VaxPro can help coordinate biometric screenings alongside other onsite services when appropriate, making it easier for participants to access multiple health services in one convenient setting.